Cloud

Here’s How To Choose The Right VoIP Solution For Your SMB

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. VoIP allows them to make calls either through traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options so you can decide which one fits your business best. What’s a hardphone? A hardphone functions like a normal phone, but it’s connected to your business’s IP network instead of a telephone line. There’s no learning curve associated with VoIP hardphones and they allow your staff to call anyone worldwide at an affordable price. More advanced hardphones have built-in video displays and touch screens for video calls, eliminating the need for separate equipment for video conferencing. What’s a softphone? A softphone is any electronic device that uses a software application that allows users to turn their PCs, … READ MORE »

Basic Cybersecurity Terms Everyone Should Know

If the only cybersecurity terms you know are “virus” and “hacking,” now is the time to expand your cybersecurity vocabulary. This will enable you to better understand the variety of risks in the online world and protect your computers, data, and yourself. Here’s a short yet handy list of cybersecurity terms you should know. Malware For a long time, the phrase “computer virus” was misused to refer to every type of attack that intended to harm or hurt computers and networks. The more appropriate term for these harmful programs and files would be “malicious software” or “malware.” Whereas a virus is a specific type of malware that is designed to replicate itself, any software created for the purpose of destroying or unfairly accessing networks and data should be referred to as malware. Ransomware Don’t let all other cyberthreats ending in … READ MORE »

Safeguard Your Social Media Accounts From Hackers

Social media phishing attacks are on the rise, with Facebook being one of the most commonly impersonated brands. Hackers are now employing more sophisticated tactics to steal personal data from social media users. To keep your data safe from them, heed our reminders and tips to strengthen your privacy settings and keep bad actors away. Lock screens exist for a reason Always lock all your devices as soon as you stop using them. This way, you are safe from the simplest hack of all: someone opening a social media site on your browser while you’re still signed in. In case you didn’t know, here’s how to lock your computer: On Macs: Press Ctrl+Command+Q. Click the Apple logo on the top left corner of the screen, and click Lock screen. On Windows devices: Press Windows key+L. If there are multiple users using the device, … READ MORE »

Is Your Cyber Security Policy (Or Lack Of One) Leaving You Wide Open To Attacks?

Every business, big or small, should have a cyber security policy in place for its employees. Employees need to know what’s acceptable and what isn’t when it comes to all things IT. The policy should set expectations, lay out rules and give employees the resources necessary to put the policy to work. Your employees represent the front lines of your business’s cyber security defense. You may have all the antivirus software, malware protection and firewalls in the world, but if your employees aren’t educated about IT security or don’t understand even the basics, you’re putting your business at MAJOR risk. What can you do to remedy that? You can put a cyber security policy in place. If you already have one, it’s time to update it. Then, once it’s ready, put it into action! What does a cyber security policy … READ MORE »

Boost Your Cybersecurity With Security Audits

Are your organization’s cyber defenses enough to protect it from a cyberattack? Unfortunately, just incorporating the latest antimalware software or firewall to your system won’t guarantee your company’s safety. Conducting a security audit will give you a complete picture of your company’s data integrity, giving you a greater chance of successfully meeting your cybersecurity goals. Auditing and the security strategy Audits are necessary to ensure and maintain system quality and integrity. These system checks help identify security gaps and assure business stakeholders that your company is doing everything in its power to protect its data. An audit is usually made up of three phases: assess, assign, and audit. Having a methodical way of auditing helps you avoid missing important details. It is also crucial that each stage is treated with the same level of importance to ensure thorough and comprehensive … READ MORE »

The 3 Primary Cloud Service Models And How They Differ

The many benefits of cloud computing enable businesses to easily manage workloads, obtain valuable insights from massive amounts of data, and gain a competitive advantage. But with the many different types of cloud services available, cloud adoption can become overwhelming. To make it easy for you to determine which type of service can drive your business to success, here are the three primary cloud service models and how they differ. 1. Software-as-a-Service (SaaS) Unlike software that you install on your computer, SaaS solutions are apps that are hosted on a provider’s servers. Easily the largest and most well known cloud-based service, SaaS uses the cloud to process app functions for users. That is, when a user opens a mobile or web browser app, the device merely sends inputs to a data center. The data center then processes the inputs and … READ MORE »

Web Hosting: A Brief Overview

Are you looking to create a website for your business? Aside from the design and functionality of your website, make sure to also look into your web host. To get you started, here is a quick explanation of web hosts and which hosting type is best for your business.   What is a web host? A web host sells or leases memory space on its servers so your website can have a virtual location on the internet. Their services include online storage for all of your site’s files and web pages. Many web hosts also offer domain name hosting, which creates a web address that users can type into a web browser to access your website (e.g., google.com, inc.com, etc.). Combine these two hosting services and you have the main foundations for your website. You can also get domain-based email … READ MORE »

What Does Proactive Cybersecurity Entail?

Most IT service providers (ITSPs) promise some level of “proactive” cybersecurity consulting. All businesses embrace the idea of preventing cyberattacks and data breaches before they happen, and ITSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cybersecurity entails, so let’s take a minute to go over it. Understand the threats you’re facing Before any small- or medium-sized business (SMB) can work toward preventing cyberattacks, everyone involved needs to know exactly what they’re up against. Whether you’re working with in-house IT staff or an ITSP, you should review what types of attacks are most common in your industry. Ideally, your team would spearhead this review a few times a year. Reevaluate what it is you’re protecting Once you have a list of the biggest threats to your organization, you need to … READ MORE »

Is Your Business Continuity Plan Doomed To Fail?

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the reasons why business continuity plans fail. Over-optimistic testing The initial testing attempt is usually the most important, because it’s when MSPs can pinpoint potential pain points in the recovery plan. However, they usually test the system in full, instead of in phases. This can cause MSPs to overlook specific points, with too many factors overwhelming them all at the same time. Insufficient remote user licenses MSPs give remote user licenses to businesses so that employees can access a remote desktop software when they need to, … READ MORE »

Make The Most Out Of Microsoft Word With These Tips

Microsoft Word remains the word processing software of choice for businesses large and small. With Word, you can create a wide variety of documents, from reports to invoices to brochures. Word also has a number of features that, when utilized properly, could greatly enhance your productivity and efficiency at work. Let’s take a look at some of these. Work on Word Online Don’t have the Word app on your computer, tablet, or smartphone? Go to office.com, sign in with your Microsoft account, and open Word Online, the web version of Word. Collaborate on files You and your colleagues can now edit the same Word document simultaneously in real time. Simply save the document to your Microsoft OneDrive account, click Share, and send the link to the file to your coworkers. People with the link can access and edit the document using … READ MORE »