Most IT service providers (ITSPs) promise some level of “proactive” cybersecurity consulting. All businesses embrace the idea of preventing cyberattacks and data breaches before they happen, and ITSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cybersecurity entails, so let’s take a minute to go over it. Understand the threats you’re facing Before any small- or medium-sized business (SMB) can work toward preventing cyberattacks, everyone involved needs to know exactly what they’re up against. Whether you’re working with in-house IT staff or an ITSP, you should review what types of attacks are most common in your industry. Ideally, your team would spearhead this review a few times a year. Reevaluate what it is you’re protecting Once you have a list of the biggest threats to your organization, you need to … READ MORE »

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the reasons why business continuity plans fail. Over-optimistic testing The initial testing attempt is usually the most important, because it’s when MSPs can pinpoint potential pain points in the recovery plan. However, they usually test the system in full, instead of in phases. This can cause MSPs to overlook specific points, with too many factors overwhelming them all at the same time. Insufficient remote user licenses MSPs give remote user licenses to businesses so that employees can access a remote desktop software when they need to, … READ MORE »

With the COVID-19 pandemic, many business owners are cutting costs and jeopardizing their organization’s efficiency as a result. If you want to avoid this outcome, you should invest in cloud technology. The cloud will not just help you save money, but it will also help your business run more efficiently.   Ensuring continuity and efficiency with the cloud The need to stay at home and practice social distancing have changed the way many businesses operate. With their employees unable to come to the office, organizations are forced to function with a remote team whose members are often miles away from each other. This is where cloud technology helps. When you migrate your data to the cloud, your files are stored in a centralized server that can be accessed via the internet. So as long as a user has an internet-connected … READ MORE »

Though touted for its increased security, the cloud isn’t 100% safe from data breaches. A small- and medium-sized business has to be proactive with data security, even in the cloud, or it risks costs tied to lost business, damaged reputation, and regulatory fines. Make sure you’re securing your business data in the cloud with the following steps. The cloud opens up some great benefits for businesses and is here to stay. However, as with all technology advancements, you need to also be aware of its vulnerabilities and security issues. If you want to proactively prevent data security breaches in the cloud, then here are five tips to follow: Know your cloud apps: Get a comprehensive view of the business readiness of apps. Ask questions like: Which ones render you more or less prone to a breach? Does an app encrypt … READ MORE »