Monthly Archives: July 2021

What Does Proactive Cybersecurity Entail?

Most IT service providers (ITSPs) promise some level of “proactive” cybersecurity consulting. All businesses embrace the idea of preventing cyberattacks and data breaches before they happen, and ITSPs themselves would much rather brainstorm safeguards than troubleshoot time-sensitive downtime events. But it’s not always clear what proactive cybersecurity entails, so let’s take a minute to go over it. Understand the threats you’re facing Before any small- or medium-sized business (SMB) can work toward preventing cyberattacks, everyone involved needs to know exactly what they’re up against. Whether you’re working with in-house IT staff or an ITSP, you should review what types of attacks are most common in your industry. Ideally, your team would spearhead this review a few times a year. Reevaluate what it is you’re protecting Once you have a list of the biggest threats to your organization, you need to … READ MORE »

Is Your Business Continuity Plan Doomed To Fail?

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the reasons why business continuity plans fail. Over-optimistic testing The initial testing attempt is usually the most important, because it’s when MSPs can pinpoint potential pain points in the recovery plan. However, they usually test the system in full, instead of in phases. This can cause MSPs to overlook specific points, with too many factors overwhelming them all at the same time. Insufficient remote user licenses MSPs give remote user licenses to businesses so that employees can access a remote desktop software when they need to, … READ MORE »