Monthly Archives: January 2022

Empower Your Mobile Workforce With VoIP

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors that will make your VoIP more mobile while ensuring both your customers and employees remain satisfied and can communicate hassle-free. To cater to your out-of-office workers, there are a variety of ways by which you can expand the mobility of your VoIP services. 1. Look into unified communications (UC) If your employees are able to bring their personal devices to work, your IT administrators will insist that all of them comply with your company’s policies. You will need to establish good security and compliance measures to meet the needs of both your customers and employees. A solid solution is UC, which integrates real-time communication services, such as instant messaging, telephony, … READ MORE »

These 5 Types Of Hackers Are A Threat To SMBs

Malicious hackers are motivated by different things. Some do it for fun, some want money, and others just want to end your business. Getting to know how they behave and what drives them informs how you must defend your organization against them. Script kiddies In terms of skill, script kiddies (or skids, for short) are at the bottom of the hacker totem pole. Their name comes from the fact that they use scripts or other automated tools written by others. They are often young people on a quest for internet notoriety or who are simply bored and in search of a thrill. Script kiddies shouldn’t be dismissed so easily, however. The ILOVEYOU virus, considered one of the worst malware on the planet, was developed by skids. Hacktivists Hacktivists often hack into businesses and government systems to promote a particular political agenda … READ MORE »

Here’s How To Choose The Right VoIP Solution For Your SMB

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. VoIP allows them to make calls either through traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options so you can decide which one fits your business best. What’s a hardphone? A hardphone functions like a normal phone, but it’s connected to your business’s IP network instead of a telephone line. There’s no learning curve associated with VoIP hardphones and they allow your staff to call anyone worldwide at an affordable price. More advanced hardphones have built-in video displays and touch screens for video calls, eliminating the need for separate equipment for video conferencing. What’s a softphone? A softphone is any electronic device that uses a software application that allows users to turn their PCs, … READ MORE »

Level Up Your Excel Skills With These Tips

Microsoft Excel’s new features now make it easier than ever to process data and present information visually. Level up your spreadsheets with the tips below: Take advantage of Ideas in Excel If you’re not sure which type of chart best tells a particular story out of a table of data, don’t worry — Excel’s artificial intelligence has got your back. Just click any cell in a data range, then go to the Home tab and click the Ideas button. A task pane will appear, showing recommendations for what data visualization you can use. Here’s a quick reference for what some of the most popular charts are for: Column/Bar chart – Compares categories with one another by depicting their numerical standing in terms of column height (or bar length, in the case of bar charts) side by side (think of lining children up and … READ MORE »

Basic Cybersecurity Terms Everyone Should Know

If the only cybersecurity terms you know are “virus” and “hacking,” now is the time to expand your cybersecurity vocabulary. This will enable you to better understand the variety of risks in the online world and protect your computers, data, and yourself. Here’s a short yet handy list of cybersecurity terms you should know. Malware For a long time, the phrase “computer virus” was misused to refer to every type of attack that intended to harm or hurt computers and networks. The more appropriate term for these harmful programs and files would be “malicious software” or “malware.” Whereas a virus is a specific type of malware that is designed to replicate itself, any software created for the purpose of destroying or unfairly accessing networks and data should be referred to as malware. Ransomware Don’t let all other cyberthreats ending in … READ MORE »