Mobility

Empower Your Mobile Workforce With VoIP

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors that will make your VoIP more mobile while ensuring both your customers and employees remain satisfied and can communicate hassle-free. To cater to your out-of-office workers, there are a variety of ways by which you can expand the mobility of your VoIP services. 1. Look into unified communications (UC) If your employees are able to bring their personal devices to work, your IT administrators will insist that all of them comply with your company’s policies. You will need to establish good security and compliance measures to meet the needs of both your customers and employees. A solid solution is UC, which integrates real-time communication services, such as instant messaging, telephony, … READ MORE »

Is Your Cyber Security Policy (Or Lack Of One) Leaving You Wide Open To Attacks?

Every business, big or small, should have a cyber security policy in place for its employees. Employees need to know what’s acceptable and what isn’t when it comes to all things IT. The policy should set expectations, lay out rules and give employees the resources necessary to put the policy to work. Your employees represent the front lines of your business’s cyber security defense. You may have all the antivirus software, malware protection and firewalls in the world, but if your employees aren’t educated about IT security or don’t understand even the basics, you’re putting your business at MAJOR risk. What can you do to remedy that? You can put a cyber security policy in place. If you already have one, it’s time to update it. Then, once it’s ready, put it into action! What does a cyber security policy … READ MORE »

Why You Shouldn’t Use Public Charging Kiosks

Smartphones have become a vital part of modern life. And as we spend more time on these gadgets, the likelihood of needing to recharge them while on the go increases. When your phone’s juice runs out and you’re nowhere near your charger, a public charging kiosk can look pretty promising. But what you might not know is that recharging phones at public charging stations can make you a victim of “juice jacking”. What is juice jacking? While newer phones can be charged wirelessly, older models still need power cords to power up their batteries. This charging method has one dangerous flaw: the cable used for charging can also be used for transferring data. Cybercriminals can exploit this flaw to commit juice jacking, or the act of using the USB data/power cable to illegitimately access phone data and/or inject malicious code … READ MORE »

How To Get The Most Out Of Microsoft Teams

If you’re like most people, you only use your office chat applications for simple, everyday use — to ask someone a question or to touch base with colleagues. But wouldn’t it be great if you could do more things at once in these apps, such as completing tasks and chatting with colleagues all in a single window? Perhaps you’ve already heard of Microsoft Teams’ robust features to accomplish this, but how do you get the most out of the program? The convenience of chat apps has enabled workers to cut time spent chatting with colleagues and spend more time doing their tasks. What’s more, work-related software is increasingly becoming more mobile- and user-friendly, with apps like Microsoft Teams bringing together several different platforms. Here’s how you can use that to your advantage: Use SharePoint to store and share files You … READ MORE »

Should Small Businesses Use Laptops Or Desktops?

As an entrepreneur, you often have to make choices that can either make or break your company. One such decision you have to make is whether to in desktops or laptops. Make the best choice by assessing the current situation and taking the following things into consideration.   Portability The pandemic has driven the majority of businesses to adopt remote work setups. If your business will implement a similar arrangement, investing in laptops is the smart move, as your staff can easily take their device with them anywhere they want to work. However, there may be instances when this can turn out to be counterproductive: if your employees can jump into work mode easily, they may get the impression that they have to work 24/7. As such, you must not discount desktops altogether. While laptops are light and portable, modern … READ MORE »