Monthly Archives: November 2016

VoIP Redefines Business Calling

Traditional mobile calling plans may not be heading the way of the dodo bird quite yet, but there is a viable threat to their existence. The challenge comes from VoIP, and while it’s only in its nascent stages, it is foreshadowing a dark future for Telecoms’ costly monthly plans, spotty call quality, confusing invoices, and questionable customer service. In technical terms, VoIP is a broadband phone service that uses the internet instead of a public switched telephone network (PSTN). In simpler terms, VoIP stands for “Voice over IP” which is another way of saying “making phone calls over the internet instead of over traditional telephone lines.”     Here are some statistics on internet-based communications that really show where the trend is heading: Telecom companies are losing an average of 700,000 landline customers per month Skype’s 300 million users spend an … READ MORE »